Privacy Policy
Privacy Policy
Last updated: '2025-12-07'
This Privacy Policy describes how Symbio Ring (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
What we collect
When you browse our site, we may collect:
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Device information (browser, IP address, time zone, cookies)
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Order information (name, billing/shipping address, email, phone, payment confirmation, items purchased)
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Customer support information (messages you send us)
How we use your information
We use your information to:
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Process and deliver your order
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Communicate with you about your purchase
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Provide customer support
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Screen orders for risk/fraud
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Improve our website and marketing (performance analytics)
Sharing your information
We share personal information only as needed to run our store, including with:
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Shopify (store platform)
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Payment processors (to securely process payments)
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Shipping and logistics partners (to deliver your order)
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Analytics and advertising tools (to understand performance)
We do not sell your personal information.
Cookies
We use cookies to operate our store and understand website performance. You can control cookies through your browser settings.
Your rights
Depending on where you live, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion
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Opt out of certain marketing communications
To make a request, contact us at: support@symbioring.com
Data retention
We keep order records unless and until you ask us to delete them, where legally permitted.
Contact
For privacy questions or requests:
Email: support@symbioring.com
Business name: Symbio Ring